It’s a wristband. Here’s what your camp uses it for.

Your camp’s email is the guide. The Parent Portal only shows the sections your camp has turned on, so what you see there is what applies to you. If a part this page describes isn’t in your portal, your camp doesn’t use it.

No. The band on their wrist is all they need.

IP68. The lake, the pool, and the shower are all fine.

Tell the camp. They disconnect the old band and assign a new one. Everything tied to your camper stays with your camper: their record, their balance if your camp uses the store, and their health details if your camp uses that part. It all lives on the account, and none of it lives on the band.

In the meantime, staff can look your camper up by name. Nobody goes without because a band went in the lake.

Some camps charge for a replacement band. That’s their policy rather than ours, so ask them.

Whoever you’ve told the camp can. Your camp keeps an approved pickup list for your camper, and staff check against it before anyone is released. If plans change, say a grandparent is collecting on Thursday, tell the camp so the list is current.

Depending on how your camp has set things up, the person doing the pickup may also be asked for your codeword or to show a QR pass.

It’s one of the ways a camp can verify the adult at pickup. You choose it in the Parent Portal, one per camper with a hint, and you can change it. Give it only to the people who’ll be picking up. If you don’t see a Codewords section in your portal, your camp verifies pickups another way.

Yes. Every check-in, roll call, and release is recorded with a time. If you ever need to know, ask your camp. It’s their record, and they can look it up.

The balance sits on an account tied to your camper. The wristband itself holds no money, so the balance can’t fall out at the lake or be borrowed by a bunkmate. Every purchase is timestamped and shows up in your history, so if something looks wrong there’s a record to check, which is more than a cash envelope ever gave you.

It has to be scanned by a staff member at a staffed register. There’s no self-checkout to walk up to. If you’ve uploaded your camper’s photo, it comes up on the staff screen when the band is scanned, so the person behind the counter can see the band matches the kid holding it. If a band goes missing, telling the camp is what disconnects it.

That’s your camp’s call. Some camps absorb the card processing cost. Some pass a processing or convenience fee on to you. Either way you’ll see the total before you confirm, and either way the full amount you deposited lands on your camper’s account. A fee never comes out of their balance.

A credit or debit card, and you can save it for next time. We don’t take bank transfers, Apple Pay, or Google Pay right now.

Most camps don’t set one. A few do, and if yours does, the Parent Portal tells you before you confirm.

Right away. A deposit is spendable as soon as it goes through.

Often, yes. If your camp has switched it on and you’re the primary account holder, you can set a daily limit on food and drink (the Food/Drink Limit in the Parent Portal). It’s one daily amount, and your camp decides which items and registers it applies to. It won’t cap a t-shirt.

If you don’t see the setting, your camp hasn’t enabled it.

Your camp processes end-of-session balances on their own schedule, days or weeks after camp. It doesn’t happen automatically when the session ends. When your camp processes them, you choose: refund it to your card, leave it on the account for next season, or donate it. You can also move it to a sibling at the same camp. See “What happens to the money that’s left over” above.

Choose “Refund” when your camp asks you for a preference, or set it in the Parent Portal. The money goes back against what you paid in, to the card that paid it. It takes 4 to 14 business days, counted from the day your camp processes it rather than from the day camp ended. Nothing is deducted.

If part of the balance came from cash paid at the desk, or from a deposit too old for the card network to reverse, your camp settles that part directly with you.

Some camps set a refund minimum. Balances at or above it get refunded; anything below it is donated instead. Your camp’s figure is shown in the Parent Portal as “Refund remaining funds above $X” when you make your deposit, so you can see it before you decide.

Yes. You can invite a contributor to the account. They can add money; they can’t see your camper’s purchase history, and they can’t see anyone else’s deposits.

The balance stays whole and goes into your camp’s end-of-session process above. Nothing expires mid-session, and nothing about the account requires you to add more.

That’s your camp’s call, not ours. Most camps that go cashless do it so there’s no cash on site at all. Ask your camp.

Health records are for authorized health staff. A counselor can’t open your camper’s medications or health details. Where a camp uses color-coded bands for serious allergies, that color is visible to every staff member, which is the point of it. The record behind it stays with health staff.

It depends on the camp. Many load it from their registration system. Some ask you to enter or update health details, medications, and dietary restrictions in the Parent Portal, and to sign waivers there. If you see a Health section in your portal, that’s your camp asking. If you don’t, they collect it another way.

The camp decides what’s collected, and the information belongs to the camp. We process it on their behalf. We don’t hold your card number. We don’t run advertising trackers inside the Parent Portal. Access is limited by role, so the nurse sees medical details and a counselor doesn’t. The full answer is in “What we know about your child” above, and the details are in our Privacy Policy.

Start with your camp, since the information is theirs. Or email contact@funfangle.com and we’ll route it. Camps are required by law to keep some records, such as medication logs, attendance, and incident reports, for years, and those we keep as directed.

Your camp sends the invitations and can resend yours. Some camps also let you create your own login. Many camps use their own web address for the portal, so the link in your camp’s email is the one tied to your account. Still stuck? Email contact@funfangle.com.

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